Help Center

Frequently Asked

Count the eyelet pairs (holes on one side) on your shoe. Most sneakers have 6 pairs and take 120 cm (47.2") laces.

In pairs. One item = two laces, enough for one pair of shoes.

Centimetres. 120 cm is 47.2 inches. Divide cm by 2.54 to get inches.

Our longest lace is 180 cm (70.9"). That suits up to 12 eyelet pairs with criss-cross lacing.

Yes. Shipping is free on every order within Australia.

We dispatch the same or next business day. Most capital cities receive orders in 1–4 business days.

Use the tracking number in your shipping confirmation email.

Return unused, full-priced items within 30 days of delivery for a refund. You pay the return postage unless the item is faulty.

Yes, if it hasn't shipped. Email us straight away with your order number and the change you need.

Buy 2 or more items and save 5%. Buy 5 or more and save 10%.

Yes. Shipping is free on every order within Australia.

We dispatch the same or next business day. Most capital cities receive orders in 1–4 business days.

Use the tracking number in your shipping confirmation email.